Archive for the ‘business’ Category

Determination Reaps Rewards

Wednesday, June 13th, 2007

This past Saturday in the business section, The Columbus Dispatch ran an article about troubled tanning-salon chain under fire. I have very little interest in the legal issues of the Hottie Body franchise, but something did catch my eye. The article began talking about a woman who wanted to open a franchise and ran into problems:

Cindi Colley was on track to open her first business this spring, a Hottie Body tanning salon franchise. She had retail space arranged in a prime location in the South Campus Gateway development and had invested thousands, including a $25,000 franchise fee to the parent company of Hottie Body, a Columbus-based tanning salon owner and franchiser. But midway through construction on the site, “it became apparent that the parent company wasn’t going to keep their end of the bargain,” Colley said, leaving her unable to open her salon.

The article then preceeds to describe the Hottie Body legal issues. But like good writing, the article comes back to our “heroine”:

Colley, who had planned to open a Hottie Body location on N. High Street near the Ohio State University campus, has since made arrangements to open a tanning salon there under a different name, said Steve Sterrett, spokesman for Campus Partners for Community Urban Redevelopment, developer of the South Campus Gateway. Her salon, No Tan Lines, opened yesterday.

If you’ve seen my previous post, you probably now know why this article caught my eye, and I am blogging about it. About two months ago, I was introduced to Cyndi and learned not only of her dilemma with Hottie Body, but also her determination to open her business under her own name. I have had the fortunate pleasure to put together for her new tanning salon, No Tan Lines, a simple, one-page web site, business cards, and promotional flyers over these last few months.

However, the biggest pleasure was to meet Cyndi and help her dream come to fruition. Congratulations on the grand opening, Cyndi! I know No Tan Lines will be successful based on your determination and hard work alone. And if anyone is in the Ohio State area, stop by No Tan Lines and say hi. To celebrate their grand opening, No Tan Lines is offering one free tan with any purchase (see store for details and restrictions).

Inspired or Stolen?

Thursday, March 29th, 2007

The online design community has been in an uproar this week (and rightly so) over the apparent thievery of Dan Cederholm’s logo design for his design studio, Simplebits. There are several opinions on the matter, and I felt compelled to share mine.

Innocent coincidence?

Was the Simplebits logo stolen, or was it pure coincidence that the company in question, LogoMaid, happened to have a logo very similar? This is the same question that software giant, Quark, was asked over a year ago about their new logo design. Not long after it was unveiled, the creative community uncovered a number of similar designs. The public reaction to Quark was similar to the reaction LogoMaid is receiving. Did Quark, or more specifically the agency that designed the logo, steal the idea from someone else?

I think this is a good spot to examine the business model of LogoMaid. LogoMaid offers pre-designed logos to businesses for a modest price. The selling point is that you can save a lot of money by getting a premade logo as opposed tousually spending more with a design studio or advertising agency to custom-design one for you. Their parent company, Vilords Media Network, operates another company with the same principle, Design Galaxy, but with the slant on web template design.

LogoWorks, another mass-produced logo manufacturer, has run into similar accusationsover the years of stealing ideas from established logos. Their mantra is to pay freelance designers a small fee to design company logos that they resell at modest prices as well. It begs the question, is it coincidence or theft? If theft, who’s to blame, the company itself or the actual designer?

Let’s face reality. The number of self-proclaimed graphic designers in the world are staggering. People will seek out other professional work to get inspired. Some will even go so far as to steal a design from another as a quick solution to a cheap buck. Companies like LogoWorks (and I assume LogoMaid) use a large number of designers to do their work. Can you honestly expect them to know if each and every design they buy is legitimately original?

Who to hold accountable

They say the true character of a person is shown when faced with diverse circumstances. With that in mind, let’s compare the responses between the Quark and LogoMaid situations:

Within six months after the logo contraversy, Quark unveiled a new logo. According to Glen Turpin, the company’s director of corporate communications:

“Quark listened to the feedback we received from the design community in relation to our re-branding initiative in September and decided to create a new logo that is both an evolution of our visual identity and a strong representation of the new Quark… Changing the mark to avoid any perception of similarity enables us to further define our unique identity.”

Compare that response to that of Paul Viluda of LogoMaid:

“The main shape according to our designer is a font symbol and you do not have the rights to claim ownership to freeware font symbols. Other than the actual shape, I see no relevance. Our logo was registered at c-site, the registration has been approved. According to c-site, we own the copyrights to that actual logo. We do not need to steal anyones ideas.”

And this:

“According to (Simplebits) website, you did the rebrand in December, correct? Please check the screenshot for RH Restyling (company from Holland) we did in October I believe. Hmm, I am just currious how it would be possible to “copy” your logo when your “rebranding” was done in mid December. You’ll find out the logo we sell at logomaid.com is one of the concepts the customer didn’t choose to use. We are strongly considering a lawsuit against simplebits not only because of the logo, but also the fact that you are harming our goodwill.”

Designer Nathan Smith, who has a similar issue with LogoMaid wrote that he received “a series of rude emails from Jan Kalvan and Peter Olexa of LogoMaid.” I don’t presume to know exactly what the people at LogoMaid are thinking or how they conduct their business, but the words and tone of their response in this matter casue me to be very suspicious of the legitimacy of the work they sell. Quark, in my opinion, had no intent of stealing someone’s logo design, and wanted to salvage their reputation and credibility with the very people they serve. This is evident by their willingness to redesign their logo without slinging mud at anyone else.

The reaction to companies like LogoMaid would have been completely different if their response was similar to Quark’s … apolgize for the coincidence and remove the logo under question. What would it have hurt them? Certainly removing a handful of questionable logos would not have hurt their bottom line and their “amazing collection of 3700 pre-designed logos” would it? To respond in such a defensive and threatening way questions their desire to be viewed as a legitimate design resource.

The solution

Unfortunately there isn’t a simple answer to design thievery. Regardless of how much the design community tries to regulate it, there will be people out there trying to profit off the hard work of others. I also, don’t think that lawsuits, as appealing as they seem, will solve the answer either. Copyright violations are difficult and extremely expensive to prosecute. The reason large corporations like Apple can do it effectively is because they have the resources to make it possible. Small studios and individuals like Simplebits, quite frankly, don’t have the time or resources to carry it through. And with the global nature of the internet, international enforcement of copyright is next to impossible. So what can we do?

I was asked last year about my thoughts on gas prices reaching $3.00 per gallon and what I felt should be done about it, especially when oil companies reported record billion-dollar profits. As much as I believe that the prices were the result of corporate greed, those prices were also being dictated by demand. As long as consumers would not change their driving habits (more fuel-efficient vehicles and public transportation), things would not change. Why should they? Consumers need to collectively bring the change against corporate injustice. Only then will companies truly listen.

I feel the same way about dealing with shady companies like LogoMaid. When businesses refuse to work with a company that has questionable ethics and practices, then they will either change or go out of business. Paul Viluda of LogoMaid said it himself:

“It’s about the market…if people wouldn’t be interested in our products, we wouldn’t provide it…as simple as that.”

This call is to all businesses out there that seem intrigued by companies like LogoMaid. Do your research. If they have a reputation of questionable business practices like this, avoid them. If you do buy stolen work, your company can be held liable as well if it would ever get to that point. Why would you want to risk your company’s reputation to something like that?